Shipping policy

All deliveries will ship on the 5th or 17th of each month with Royal Mail Tracked 24 (UK) or UPS (International). You will be notified when your item is despatched with tracking information.

Please note customs and duties are not included in the shipping price for non-UK orders. To avoid customs delays please email katie@almaframes.com for a quote for pre-payment of these charges.

We hope you love your frames, but for any issue or return request please contact us at katie@almaframes.com within 14 days of delivery.