Frequently Asked Questions


All frames and mirrors are despatched within 3-7 working days. Deliveries will be sent Tracked via Royal Mail and you will be notified when your item is despatched with tracking information. All A2 frames and mirrors are sent through UPS.

International Shipping

We ship worldwide from the UK with deliveries despatching within 3-5 working days. A5, A4 and A3 frames will be sent through Royal Mail with European deliveries aiming to take a further 3-5 days, and ROW 5-7 working days. A2 frames and Large Mirrors will be sent via courier, with delivery completing in 3-12 working days.

P&P costs are based on weight - in some cases the price quoted can be higher than the final delivery cost. If this is the case then the difference will be refunded. Please email if you have any queries on International Delivery costs.

Please note Customs and Duties are not included and vary between countries. Please be aware these costs may be charged on receipt of goods. For an estimate of these costs please email


We hope you love your frames, but for any issue or return request please contact us at within 14 days of delivery.


A5 Outer 23x16cm - Inner 14.8x21cm - Mount Aperture 4x6in

A4 Outer 32x23cm - Inner 21x29.7cm - Mount Aperture 5x7in

A3 Outer 45x33cm - Inner 29.7x42cm - Mount Aperture A4 21x29.7cm

A2 Outer 62x46cm - Inner 42x59.4cm - Mount Aperture A3 29.7x42cm

Medium Mirror Outer 45x33cm

Large Mirror Outer 62x46cm

Customisable Options

All frames include a snow white mount with apertures measuring as above. We have customisable options available: 

Matching Mount - all mounts can be customised to match the colour of your chosen frame. Once you have decided which frame colour you would like, please tick Matching Mount to add this to your basket. This matching mount will then replace the standard snow white mount.  

Custom Mount - we can customise all mounts to fit the artwork of your choice. Once you have decided which frame size will hold your artwork, please tick Custom Mount to add this to your basket. Once purchased please email with your exact mount aperture measurements. Please note any delay in sending these measurements will delay delivery.

Custom mounts can also be customised to match your frame colour - in this case please select both Custom Mount and Matching Mount when ordering.

Photo Printing - a photo of your choice can be printed and sent within your selected frame. Photos will be printed on semi-gloss photo paper in 6x4in for A5 frames, 5x7in for A4 frames, and A4 (21x29.7cm) for A3 frames to fit the standard mount included. Instax Square photos are also available to print for A5 frames with an Instax Square Mount selected.

To purchase photo printing please select Photo Printing, and once purchased please send your photo to Please note any delay in sending the photo will delay delivery. 

Instax Photo Mounts - we offer mounts to fit both 'Instax Square' photos and 'Instax Mini' photos for A5 frames. These mounts will replace the standard 6x4in mount. Please select either Instax Square or Instax Mini when ordering.

For Instax Square photo printing please see above. 

Anti-Reflective Glass - this glass is acid-etched on one side to give a slightly blurred surface. This will reduce reflection/glare but will not eliminate it. 

Please note we cannot currently make frames to custom sizes or colours.


While we don’t currently offer gift wrapping we can add a gift note to your order for no extra charge. Please email with your message.


If you would like to discuss stocking any of products please email to receive more information.


We are currently stocked in the below store locations:


Cloverstore: 98-100 Westmount Road, London, SE9 1UT

Greater Manchester

Idaho Altrincham: 56 Greenwood St, Altrincham, WA14 1RZ

Idaho Sale: 17 Stanley Square, Sale, M33 7WZ



Not Another Bill


If you have any further questions please contact us below!

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